Customer Support

Cheltenham Induction Heating understand that we need to supply you - our customer - with the necessary equipment, service and support to allow you to meet your unique heating requirements cost effectively, on time, and with confidence.

Applications and Consultancy

Laboratory Testing and Parts Evaluation

Project Support

Installation, Commissioning and Training

Customer Service Support

Maintenance

As part of an equipment supply contract or a consultancy contract a project manager can be assigned to drive your project from concept to production. Our team applies extensive mechanical, electrical, electronics, automation and site services experiences to your project to achieve a solution that is on-time, on-budget and on-spec, ensuring a return to your investment.

Click Project Support now to contact us about this service.

We strive to make you a leader in your industry by evaluating your process for the most appropriate and effective induction heating solution. Our goal is to develop a strong, long-term working relationship with you. As we move together from design, laboratory testing and start-up assistance, our goal is to meet and exceed your expectations.

Free process evaluation is provided. Consultancy contracts are available when further in-depth solutions and trial production runs are needed (generally required when automation and material handling is involved).

Click Applications and Consultancy now to contact us about this service.

We perform free-of-charge evaluations of your process and application at our laboratory at Cheltenham.  You may provide parts for us to test in our applications lab or you may send us drawings and design specifications; we provide a comprehensive report for your review. We invite you to meet with us and witness the testing.

Use the Lab Service Request form to provide information about your process; this will help us understand your requirements.

Click Laboratory Testing and Parts Evaluation now to contact us about this service

CIH maintenance agreements help you keep your operating costs under control with regular preventative maintenance and prioritised breakdown support, putting you in control of your maintenance budget.

Click Maintenance now to contact us about these services.

The Ambrell Group is a worldwide team of trained, professional engineers ready to provide you with the best possible induction heating solutions.  Operating out of the UK, France, Netherlands and USA, with additional support from local service providers in Italy, Japan, Australia and South Africa, Ambrell experts provide services on a global basis.

Some of our larger induction heating systems may require our on-site team for installation assistance and commissioning. On-site training is available as necessary.